Product FAQs

ALL ABOUT JAYE NIEMI FRAGRANCE COLLECTIONS...

WHY DO SOME FRAGRANCES SMELL STRONGER OR LAST LONGER THAN OTHERS?
Essential oils and perfumes naturally vary in scent strength. Generally, light, fresh, green fragrances are more volatile and disappear faster, while heady, musky, woody fragrances tend to linger in the air.


ARE THERE RULES TO FOLLOW WHEN SELECTING FRAGRANCE FOR SPECIFIC AREA?
General speaking, if you love the scent, use it. An exception is sleeping environments, where strong, heady scents and invigorating scents should be avoided.



WHY DO I STOP DETECTING SCENT AFTER TESTING A FEW FRAGRANCES?
Our olfactory glands become saturated after smelling approximately three different scents in a row. Sniffing fresh coffee beans will help neutralise your olfactory glands.


WHY DOES THE SAME SCENT SMELL DIFFERENT IN EACH OF THE VARIOUS PRODUCTS?
Each different method of delivering scent (ie., Aroma Reeds, Scented Candles, Room Mists + Aromatic Oils) will affect the fragrance, especially the scented candles as heat can have a dramatic effect on scent.

We also enhance and lower certain scent notes in all four products to guarantee the effectiveness.  For example, some scent ingredients will not burn.  Many people may have a favourite scent in one product and a different favourite in another.


WHAT FACTORS INFLUENCE THE LEVEL OF SCENT DETECTED?
Large open rooms, breezes and humidity ‘eat up’ fragrance. Additionally fragrance is subjective – each of us will find certain fragrances more detectable (or less) than another person.


CAN I USE MY ROOM FRAGRANCE ON MY SKIN AS A PERSONAL PERFUME?
Many people do wear our fragrance and are absolutely delighted with it, however it is good to keep in mind we have not tested them for this purpose.


HOW LONG WILL MY CANDLE BURN?
Jaye Niemi Scented Candles will burn for 50 hours and the scent will stay deliciously beautiful for the life of the candle.   We recommend burning for at least 3 hours the first time to allow the entire surface of the wax to fully melt. 


ARE REFILLS AVAILABLE FOR THE AROMA REEDS? 
We do not offer refills for a few reasons. The Reeds become saturated by the end of the bottle so their effectiveness would be reduced if wicking a second bottle, and the delicate fragrance stores best in glass. Therefore we would still need to provide a packaged glass refill and Prepared Reeds, defeating the purpose.


DO I NEED TO LEAVE ALL THE REEDS IN MY AROMA REEDS BOTTLE?
Yes. The reeds fit tightly in the cap and this helps keep out insects and reduces oxygen entering the bottle. To reduce the scent emitted, only flip 1 or 2 reeds at a time.


THE PERFUME HAS CHANGED COLOUR. IS THIS NORMAL?
Yes (providing you have not stored the fragrance in direct sunlight and only used Jaye Niemi reeds). With use the perfumes naturally deepen in colour, particularly noticeable in our Tuberose + Sandalwood and Vanilla Orchid fragrances. These contain vanilla essential oil which naturally darkens once exposed to light. This is natural and does not affect the scent.


DOES THE FRAGRANCE CHANGE ONCE OPEN?
Yes. The scent will continue to mature once the fragrance has saturated the reeds and you will notice fragrance that has been in use will have a ‘deeper’ scent than a freshly opened bottle.

 
HOW LONG WILL REEDS LAST AND WHAT IS THE SHELF LIFE?
Many factors affect the evaporation rate, such as hot dry weather, air-conditioning, drafts and so on. Generally they will last many months, depending on the bottle size.  Due to the high content of essential oils, we recommend unopened bottles be used within 2.5 years.


MY CANDLE HAS CHANGED COLOUR SLIGHTLY. WHY?
The change is simply the fragrance deepening in colour after being exposed to light, and on the top where it is also exposed to oxygen. This is perfectly normal and has absolutely no effect on the scent or burn quality.


AFTER BURNING, MY CANDLE SOMETIMES DEVELOPS A LUMPY SURFACE. IS THIS NORMAL?
Yes. Our botanical waxes behave very differently to paraffin waxes. The “buttery” texture of our botanical wax combined with the fragrances can cool leaving a slightly lumpy surface.

ALL ABOUT WASHABLES BY JAYE NIEMI...

HOW TO USE YOUR WASHABLES BY JAYE NIEMI:

* Your washables have already been double dipped with their amazing fragrance – so will only require a top up prior to use as desired.

**To get the best results out of your WASHABLES use low fragrance washing liquid & softeners

  1. Top up your washable balls with a half dropper per ball.

  2. Place balls in your dryer with your load of washing.

  3. Turn on dryer and know that your clothes will be getting softer, drying faster and being lightly fragranced for a beautiful wash everytime!

 

    WANTING TO TRY A DIFFERENT FRAGRANCE?

    No problem! Your washables can be washed and re-scented easily with your favourite Jaye Niemi WASHABLES refill.

    1. Place your WASHABLES in the washing machine with washing for a complete cycle.

    2. Ensure your washables are fully dried after wash – either in dryer or they will air dry happily.

    3. Re-infuse with your new fragrance using 3 full droppers of fragrance per ball and then continue with a half dropper each load of drying until ball has been re-infused.

    HOW MANY BALLS SHOULD I USE IN EACH DRYER LOAD?

    Many loads of washing have been dried and tested to answer this question!

    Our WASHABLES are designed with 4 x 7.5cm diameter pure wool balls because this is the overwhelming best performing number in all loads of normal sized (5kg washing machine sized load) washing. We recommend using all 4 balls in each dryer load, but you can adjust this number to suit your own load size and dryer.

    If doing larger loads than 5kg per cycle, 6 balls are recommended.

    HOW MUCH DIFFERENCE WILL THE WASHABLES MAKE TO MY DRYING TIME?

    Our testing shows that drying time can be reliably reduced by up to 20%, however some people report up to 30% saving in drying time. This time will be affected by things such as:

    • Size of wash

    • Spin cycle

    • Type of material

    • Type of washer/ dryer

    • Amount of water used in each wash